Reference

Your Data, Your Account, Our Privacy Policy

This page sets out how Hey Baje collects and stores the details behind your account, from your login details to the bKash, Nagad or Rocket transaction records tied to your wallet.

Account DataPayment RecordsCookie UseData Requests
Hey Baje Your Data, Your Account, Our Privacy Policy
DATA HELP DESK

Reach Us About Your Privacy Questions

Got a question about what we hold on your account, or want a copy of your transaction history? Our support desk handles privacy requests the same way it handles a wallet dispute — you open a ticket, confirm your registered phone number, and we route it to the team that manages account data. Live chat is the fastest path for a quick clarification; email works better when you need something in writing, like a data-deletion request tied to your bKash or Nagad records.

Live Chat Open live chat from your account dashboard when you want a quick answer on cookies, data retention or what we log from a Rocket transaction.
Email Support Write to our support address when you need a written record of a data request, such as asking what login history we hold on your account.
Account Ticket Raise a ticket through your account settings if you want us to review or update the personal details tied to your bKash or Nagad wallet.
HOW WE PROTECT DATA

The Practical Side of Data Protection

Privacy on Hey Baje isn't just a document — it's a set of habits built into how we run the account system. Every login goes through session checks, every withdrawal request gets matched against the wallet details on file, and we don't sell your phone number or transaction history to anyone outside the payment chain. If something in your account looks off, from a name mismatch to a Rocket number that doesn't match, we pause it and ask you to confirm before we move further.

Data Handling We store only the account and transaction details needed to run your deposits and withdrawals — your bKash or Nagad number, login history and support tickets, nothing beyond that.
Cookie Use Cookies keep you logged in and remember your display settings between visits; they don't track you across other sites, and you can clear them from your browser anytime.
Account Security We match every withdrawal against the wallet number registered on your account, and unusual login activity triggers a manual check before your request goes through.
Retention & Requests How long we keep your records depends on your local law and eligible region; write to support if you want to see, correct or ask us to remove your data.

Common Questions About Your Privacy Policy

Here are the questions we hear most often about how Hey Baje handles your data. If your situation isn't covered below, our support team can walk you through the specific clause that applies to your account and region.

We collect your name, phone number and the wallet details you register, such as your bKash or Nagad account, along with basic login and device data used to keep your account secure.

We only pass transaction details to the payment processor or game provider needed to settle a deposit or withdrawal; we don't sell wallet details to outside marketers.

Yes. Contact our support team through live chat or email and ask for a correction or deletion; how quickly this happens depends on your local law and eligible region.

Cookies keep you signed in and remember settings like your language choice; they don't follow you to other websites, and you can clear them from your browser at any time.

We match withdrawal requests against your registered wallet number and flag unusual login activity for a manual check before anything moves on your bKash, Nagad or Rocket account.

This page reflects our current practices, but the exact rights and rules that apply depend on your local law and eligible region; support can point you to region-specific clauses.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.