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What Governs Your Account on Hey Baje

Your use of Hey Baje — including deposits via bKash, Nagad, or Rocket, account access, and any activity in the lobby — is subject to the terms set out here. Access and eligibility depend on your local law and the region you are in.

Account TermsPayment ConditionsEligibility by RegionPrivacy & DataPolicy Updates
Hey Baje What Governs Your Account on Hey Baje
LEGAL CONTACT PATHS

Reach Us About Policy Questions

If a term is unclear or you need to raise a legal or account query, these are the direct ways to get a response from our team. We handle policy questions separately from general account support so your query reaches the right person.

Live Chat Open the chat window from any page in the lobby. Policy and account queries are handled during support hours and routed to the right team.
Email Support Send your legal or account query to our support address. Include your registered account details so we can locate your record and respond accurately.
Help Centre Our help centre covers common policy questions including account conditions, payment terms for bKash, Nagad, and Rocket, and eligibility by region.
HOW WE HANDLE YOUR DATA

Data, Security and Account Practices

We take the handling of your account information seriously. Here is how we manage the key areas that affect your data and account security on Hey Baje.

Data Retention

We hold your account data for as long as your account is active and for a period after closure as required by applicable policy. You can request details about what we hold.

Account Security

Your account is protected by password and OTP verification. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Cookie Use

We use cookies to keep your session active and to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Requests

To request a copy of your data, ask for corrections, or request deletion, contact our support team by email with your account details and the specific action you need.

Common Questions About Our Terms

These are the questions we hear most often about how our legal terms work in practice.

These terms apply to anyone who opens an account or accesses the Hey Baje platform. Eligibility depends on your local law and the region you are accessing from.

Access depends on whether your local law permits it. We do not confirm legality for specific locations — you are responsible for checking the rules that apply where you are.

Email our support team with your registered account details and state that you are making a data access request. We will respond with the information we hold on your account.

We retain account data for a period after closure in line with our policy obligations. After that period, personal data is removed from active systems.

Yes. Contact support by email, include your account details, and specify whether you want a correction or deletion. We will confirm the action taken once it is processed.

We post updates to this page and may notify you via your registered contact details. Continuing to use the platform after an update means you accept the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.